Fujitsu: Post Office Horizon scandal, statutory inquiry, apology, police probe and UK contracts
Fujitsu: Post Office Horizon scandal, statutory inquiry, apology, police probe and UK contracts: a public-record watch file compiled by Falling Shares Intelligence from filings and exchange disclosures, as of 2026-11-09. Fujitsu supplied the Horizon system used in UK Post Office branches; hundreds of sub-postmasters were wrongly prosecuted on the basis of its data.
From Fujitsu's 2024 apology and pledge to contribute to redress to the Inquiry's July 2025 findings, an unresolved police investigation and a final report still pending.
Falling Shares Intelligence, Edited by Wung Thomas, Editor-in-Chief. As of .
Summary
- Fujitsu supplied the Horizon system used in UK Post Office branches; hundreds of sub-postmasters were wrongly prosecuted on the basis of its data.
- In January 2024 Fujitsu's European head apologised to MPs and said the company had a moral obligation to contribute to redress; in July 2025 the statutory Inquiry found that a number of Fujitsu and Post Office employees knew of Horizon's defects.
- The Inquiry's final volumes and police charging decisions were still pending as of November 2026.
Key figures
| Inquiry Volume 1 | 8 Jul 2025 (19 recommendations, mainly on redress) |
|---|---|
| Police suspects | 7 identified; 45-50 others reviewed (As reported June 2025) |
| Fujitsu redress contribution | No figure set (Fujitsu accepted a moral obligation to contribute; no amount stated in the sources reviewed) |
| Framework places won | Up to GBP 984m (Total across all winning suppliers, Jan 2026) |
The Inquiry and Fujitsu's position
Fujitsu apologises and accepts a moral obligation
Fujitsu's head for Europe told the Business and Trade Committee he was sorry for the appalling miscarriage of justice, said Fujitsu had a moral obligation to contribute to redress, and acknowledged that the system had bugs and errors and that remote access to Horizon existed. He gave no figure for the contribution. (16 Jan 2024)
Inquiry Volume 1 finds employees knew of defects
The Inquiry chair published Volume 1, covering human impact and redress. He said a number of Fujitsu and Post Office employees knew that Horizon Online produced illusory gains and losses, and described the behaviour of both organisations as wholly unacceptable. He found that 13 suicides were most probably linked to the scandal and made 19 recommendations. Fujitsu is named in a recommendation on a restorative justice programme. (8 Jul 2025)
Remaining volumes delayed
The Inquiry says the remaining volumes will be published together and are larger and more complex than expected, and that it has entered the Maxwellisation process that lets those criticised respond. A June 2026 report said participants were told the report was highly unlikely to reach Parliament before September 2026. (Jun 2026)
Police investigation and UK contracts
Police investigation awaits the final report
The Metropolitan Police said its Operation Olympos, begun in 2020, had identified seven suspects and was reviewing 45 to 50 others. Files would go to the Crown Prosecution Service only after the Inquiry's final report, and trials might not begin until 2028. (30 Jun 2025)
Bidding pause and later framework places
In early 2024 Fujitsu told the Cabinet Office it would pause bidding for contracts with new government customers until the Inquiry reports. In January 2026 it won places on two lots of a digital services framework worth up to GBP 984m across suppliers, run by an energy network operator but treated as government business under the Procurement Act 2023. Fujitsu says the framework is outside its pledge and supports extensions or rebids with existing customers. (Jan 2024; Jan 2026)
Parliamentary committee records Fujitsu's acceptance of responsibility
A House of Commons Business and Trade Committee report said Fujitsu accepted responsibility for failures of Horizon and recognised that it must contribute to redress. (2025-2026)
Fujitsu's stated position
Fujitsu says it told the Post Office about bugs
In its closing statement Fujitsu's counsel said it routinely and continually shared information about bugs, errors and defects with the Post Office over 25 years, and that at least 70 people at the Post Office and Royal Mail knew of them. It rejected the Post Office's portrayal of itself as the junior technical partner. (Dec 2024)
Standard
This file compiles statutory inquiry publications, parliamentary records, police statements as reported, company statements and published reporting about Fujitsu Limited. Allegations are attributed to those who made them. An investigation is not a charge, a charge is not a finding, and nothing here is a finding of wrongdoing unless a competent authority has made one. Fujitsu disputes that it alone bears responsibility and says it told the Post Office about bugs, and no Fujitsu employee had been reported charged as of the date above. Individuals are not named unless an official document names them and they are central; otherwise roles are used. This is news coverage for information only, not investment advice.
Right of reply
Fujitsu Limited, and anyone named in a record cited here, can send corrections or comments to info@fallingshares.com (or directly to the Editor-in-Chief, Wung Thomas, at wungthomas@fallingshares.com). Material responses will be published alongside the relevant entry.